TECHNOLOGY: Is computer solutions guy for real?

For years I have been reading articles in the Daily News-Sun, usually in the Business section, apparently designed to help Northwest Valley residents with computer problems.

Although I have a pretty good grasp of keeping home computers operating in the current environment of constant attacks by virus software, malware and the like, I recently had a problem I could not resolve. Great time to contact the guy in these articles, I thought.

As both email and phone are provided for the reader, I tried email, which allowed me to explain my problem. Waited about five days, no response. OK, I guess I will try the phone. Went to voice mail, left message and haven’t heard a word since — now weeks ago.

Did some digging on the web to see if others might be having problems contacting them and found nothing. In fact, I did not find any web footprint for the company at all.

With these problems and the fact that most of the articles read like advertising for Microsoft products, I am having doubts about the real reason for these articles and whether there is a solutions guy or a marketing guy behind them. Comments from other readers would be appreciated.

John H. Kasten

Sun City west


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