Now that most of us are working and learning from home, you may be noticing that some websites may be a bit slow to load, and you may experience intermittent buffering when streaming video.
While we are all trying to adapt to the new normal of learning and conducting business from home as we practice social distancing, more internet devices are being used, and for longer stretches of time.
And let’s face it, we are all using the internet to stay connected to people we love while we are staying close to home. Whether its downloading files, streaming video, gaming, hosting work meetings and family happy hours on Google Meets (and, sometimes all of these at once), these new and expanded uses of your home broadband network may slow things down.
Rest assured that while we at Cox have seen an increase in Internet traffic, our network was built to handle this. We have invested more than a billion dollars in upgrading our Arizona network to enable gigabit speeds and to ensure we can support our customers’ needs, especially in times like these.
As you might imagine, there is currently more traffic and more demand on the network in residential areas and less in office buildings and stores. And peak times have shifted from evening to throughout the day --- especially the middle of the afternoon --- in residential areas.
As always, we’re keeping a close eye on the health of our network and managing the network to provide a great internet experience.
While we take care of the network to your home, we want to make sure that your network in your home continues to run smoothly as well. There are many things you can do to improve the performance of your home network and ensure a good internet experience. For example, did you know that when your computer runs an automatic update or virus scan in the middle of the afternoon it takes up a significant amount of bandwidth?
To help, we have rounded up an impactful list of expert advice, tips and tricks to maximize your home network performance:
Our focus is to help keep everyone connected during this unprecedented time. From everyone at Cox, we wish everyone health and happiness.
For additional tips please visit Cox.com.
Editor’s Note: John Wolfe is senior vice president of the southwest region for Cox Communications.