CrowdStrike executive apologizes to Congress for July global tech outage
Posted 9/25/24
An executive at cybersecurity company CrowdStrike apologized in testimony to Congress for sparking a global technology outage over the summer. “We let our customers down,” said Adam Meyers, who …
You must be a member to read this story.
Join our family of readers for as little as $5 per month and support local, unbiased journalism.
Current print subscribers can create a free account by clicking here
Otherwise, follow the link below to join.
To Our Valued Readers –
Visitors to our website will be limited to five stories per month unless they opt to subscribe. The five stories do not include our exclusive content written by our journalists.
For $6.99, less than 20 cents a day, digital subscribers will receive unlimited access to YourValley.net, including exclusive content from our newsroom and access to our Daily Independent e-edition.
Our commitment to balanced, fair reporting and local coverage provides insight and perspective not found anywhere else.
Your financial commitment will help to preserve the kind of honest journalism produced by our reporters and editors. We trust you agree that independent journalism is an essential component of our democracy. Please click here to subscribe.
Need to set up your free e-Newspaper all-access account? click here.
Non-subscribers
Click here to see your options for becoming a subscriber.
Register to comment
Click here create a free account for posting comments.
Note that free accounts do not include access to premium content on this site.
I am anchor
CrowdStrike executive apologizes to Congress for July global tech outage
FILE - A CrowdStrike office is seen in Sunnyvale, Calif., July 19, 2024. (AP Photo/Haven Daley, File)
Posted
WASHINGTON (AP) — An executive at cybersecurity company CrowdStrike apologized in testimony to Congress for sparking a global technology outage over the summer.
“We let our customers down,” said Adam Meyers, who leads CrowdStrike's threat intelligence division, in a hearing before a U.S. House cybersecurity subcommittee Tuesday.
Austin, Texas-based CrowdStrike has blamed a bug in an update that allowed its cybersecurity systems to push bad data out to millions of customer computers, setting off a global tech outage in July that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers.
“We’re deeply sorry and we are determined to prevent this from ever happening again,” Meyers told lawmakers.
CrowdStrike's faulty software update crashed about 8.5 million computers running Microsoft's Windows operating system.
Meyers said he wanted to “underscore that this was not a cyberattack” but was, instead, caused by a faulty “rapid-response content update” focused on addressing new threats. The company has since bolstered its content update procedures, he said.