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Arizona business at center of missed delivery scam
Posted
Independent Newsmedia
A man is in trouble after years of allegedly scamming residents through his businesses caught up to him.
Arizona Attorney General Mark Brnovich filed a Consumer Fraud lawsuit against Valley Delivery LLC, Next Day Delivery LLC, and their owner, Matthew Willes, for allegedly deceiving Arizonans by leaving fake missed “delivery slips” on consumers’ doors in order to obtain their personal information.
The lawsuit alleges Valley Delivery and its alter egos Next Day Delivery and Metro Delivery distributed hundreds of thousands of fake delivery slips to Arizonans, notifying them that they missed a delivery and needed to call Valley Delivery to reschedule.
Officials allege the company collected information on new homeowners from the County Recorder’s Office, and then dispatched employees to leave bogus delivery slips on their doors. Each slip included the words “Sorry We Missed You” and encourages the homeowner to call the company to reschedule the delivery.
When consumers called the company, however, Valley Delivery collected their personal information, matched the caller’s phone number to their home address, and then sold it to third party companies that promptly inundated the consumers with telemarketing calls.
The lawsuit seeks restitution against Valley Delivery, injunctive relief, disgorgement of profits, and penalties of up to $10,000 for each willful violation of the Arizona Consumer Fraud Act.
If you believe you have been the victim of consumer fraud, you can file a consumer complaint by visiting the Attorney General’s website. If you need a complaint form sent to you, you can contact the Attorney General’s Office in Phoenix at 602-542-5763, in Tucson at 520-628-6648, or outside the Phoenix and Tucson metro areas at 800-352-8431.
“This company went to great lengths to disguise its true intentions and obtain personal information from unsuspecting consumers,” said Attorney General Mark Brnovich. “It's amazing how far some con artists will go to deceive people. This company must be held accountable for its actions."
The complaint alleges Valley Delivery engaged in deceptive and unfair acts and practices, including:
Misrepresenting to consumers that there was a missed delivery in order to obtain their personal information;
Creating and maintaining deceptive websites meant to induce consumers to contact the companies about their “missed delivery;” and
Failing to sufficiently inform consumers about its business practices, both on the companies’ websites and on the fake “delivery slips.”
