Addressing dementia in crisis situations

Elder care clinicians and those with an aging loved one are encouraged to attend the fourth in an important five-part series of dementia-related educational events never offered in the State of Arizona.

Hosted by Help My Senior, LLC, researcher and lead mentor trainer and coach of the Positive Approach to Care Dr. Beth A. Nolan will present “Overcoming Challenging Situations in Emergency Services for those Living with Dementia,” a highly interactive session that will provide attendees with hands-on skill-building for immediate use in daily interaction and care provision, 8 a.m.-4 p.m. Friday, Oct 12 at Glencroft Senior Living, 8611 N. 67th Ave., Glendale.

The workshop is offered to those clinical nursing, emergency medicine, and other medical professionals (i.e. therapists, mental health professionals, supervisors, administrators, hands-on nursing care staff, and medical staff), as well as non-clinical, informal, family care givers (general public) and will provide the following tools and resources:

  • a foundational understanding of dementia through a strengths-based approach that describes the neurological changes of the disease process as well as retained skills and abilities;
  • a de-coding process of common, problematic interactions and situations to understand the brain failure that is dementia;
  • evidenced-based care partnering techniques to improve challenging care situations commonly referred to as “behavior management;”
  • Positive Physical Approach™ (PPA) and Hand-under-Hand™ (HuH) techniques to help all care partners reduce distress, encourage acceptance of assistance, and improve outcomes for providers and family members;
  • identification of the “10 Physical and Emotional Unmet Needs” to demystify challenging situations in dementia; and
  • an introduction to “6 Pieces of the Puzzle,” a tool using alternatives to pharmacological interventions.

The final topic in the five-part series will be offered 8 a.m.-4 p.m. Nov. 2, also at Glencroft Senior Living: “Best Practices in Dementia Care while Learning to Give Care without a Fight.”

Events are open to the public. Tickets per event are $75 per family, $90 per senior industry professional (five-hour CEs available for administrators, managers and social workers) and can be purchased at or 602-327-3096. Lunch is included. Space is limited. Registration required.

Dr. Nolan received her doctorate in applied gerontology from the University of Kansas, holds master’s degrees in Human Development and Applied Behavior Analysis, and completed her post-doctoral training in geriatric psychiatry at Western Psychiatric Institute and Clinic, Pittsburgh, PA. She now directs research and serves as Lead Mentor Trainer and Coach for Positive Approach to Care (PAC) working alongside Teepa Snow, one of the leading international educators on dementia, to improve skills that help care givers to become care partners.

Help My Senior guides families and senior professionals through the complex options in elder healthcare and offers hands-on mentoring and training through education to ensure quality care for seniors. Visit

For more information about A Positive Approach to Care, visit

For more information about Dr. Beth A. Nolan, visit

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