As National Public Safety Telecommunicators Week comes to a close, the town of Queen Creek is highlighting the professionals who handle public safety telecommunications or dispatch services.
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First Responders
Queen Creek celebrates emergency dispatchers
Posted
As National Public Safety Telecommunicators Week comes to a close, the town of Queen Creek is highlighting the professionals who handle public safety telecommunications or dispatch services.
Queen Creek contracts with the city of Mesa to provide telecommunications on behalf of Queen Creek Fire & Medical Department (QCFMD) and the Queen Creek Police Department.
“Do you ever wonder who is on the other end of the line when you call 911? This week is a time founded to celebrate and honor telecommunication personnel that have dedicated their lives to public safety,” said Queen Creek Police Chief Randy Brice in a press release. “QCPD is blessed to have skilled and knowledgeable professionals that support our community and our officers out in the field,”
Telecommunications staff are the first point of contact when an individual calls 911 or the non-emergency number. They are essential in gathering the relevant information and prioritizing the call.
“These dispatchers require compassion, patience and mental toughness,” added QCFMD Chief Vance Gray. “The Queen Creek Fire & Medical Department is very grateful to the men and women who support us through these calls.”
Follow the town’s social media for more information about how calls are prioritized and how you can effectively communicate with telecommunicators in case of an emergency.
QCPD’s non-emergency number is 480-358-3500 and QCFMD’s non-emergency number is 480-644-2400. In an emergency, please call 911.
