Government

Florence launches ‘Florence Works4U’ to report non-emergency issues

Posted 7/28/22

You’re driving along a stretch of road when suddenly you hit a pothole. Rather than steam about it and do nothing or spend time trying to find out which department in Florence can fix it, you …

This story requires a subscription for $5.99/month.

Already have an account? Log in to continue.

Current print subscribers can create a free account by clicking here.

Otherwise, click here to subscribe.

To Our Valued Readers –

Visitors to our website will be limited to five stories per month unless they opt to subscribe. The five stories do not include our exclusive content written by our journalists.

For $5.99, less than 20 cents a day, digital subscribers will receive unlimited access to YourValley.net, including exclusive content from our newsroom and access to our Daily Independent e-edition.

Our commitment to balanced, fair reporting and local coverage provides insight and perspective not found anywhere else.

Your financial commitment will help to preserve the kind of honest journalism produced by our reporters and editors. We trust you agree that independent journalism is an essential component of our democracy. Please click here to subscribe.

Sincerely,
Charlene Bisson, Publisher, Independent Newsmedia

Please log in to continue

Log in

Subscribe to our e-newsletter for continued access

Free newsletter subscribers to the Daily Independent can enjoy free access to our AP stories, Capital Media Services, earned media and special contributors on our Opinions with Civility pages. If you aren’t a free newsletter subscriber yet, join now and continue accessing more content. This does not include our exclusive content written by the newsroom. We hope you’ll consider supporting our journalism.

I am anchor
Government

Florence launches ‘Florence Works4U’ to report non-emergency issues

Posted

You’re driving along a stretch of road when suddenly you hit a pothole. Rather than steam about it and do nothing or spend time trying to find out which department in Florence can fix it, you now have a tool to quickly deal with it.

The town of Florence has partnered with SeeClickFix to launch a new resident request and reporting tool called “Florence Works4U,” according to a press release.

The free mobile and web-based applications allow Florence residents to report a variety of non-emergency requests for service, as well as include pictures, specific descriptions, and other important information directly to town staff.

Using SeeClickFix, Florence residents can request action on many common issues such as park maintenance items, street light repairs, water and sewer concerns, code compliance issues, illegal dumping, debris on roadways and more.

In addition, SeeClickFix provides a centralized, public-facing request management system that will enable the town to effectively and transparently manage residents’ requests while engaging with the public throughout the process.

“I really like that Florence Works4U is a community driven tool that enhances communication and participation with our community,” stated Florence Mayor Tara Walter in the release. “Submitting a request is quick and easy and the app puts you in direct contact with the department best suited to responds to your issue.”

Along with allowing residents to report issues, users who create a profile also can track the status of their requests and view and comment on requests submitted by their neighbors and other SeeClickFix users.

Residents can even create their own “watch areas” to receive notifications regarding all the issues reported in their part of town.

The Florence Works4U mobile app will be available for download on Android and iPhone in mid-August. Until then, residents now can submit requests online by using the town’s website, https://www.florenceaz.gov/florenceworks4u/ or by visiting https://seeclickfix.com/florence.

SeeClickFix was founded in 2008 and has been adopted by many local governments looking for a better way to receive feedback and information from their residents.

Florence, non-emergency, SeeClickFix

Comments

No comments on this item Please log in to comment by clicking here