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Email, text message, voicemail alert system started for City of Apache Junction
Temporary mass-notification system for up-to-date COVID-19 information
Posted
Independent Newsmedia
The City of Apache Junction has partnered with CivicReady to implement a temporary mass-notification system for up-to-date coronavirus information.
The CivicReady solution will allow city officials to issue urgent notifications, emergency instructions, warnings and routine communications to subscribed citizens via email, text message and voicemail alert, to keep citizens safe and informed, according to a release.
In the event of a local emergency, citizens subscribed to CivicReady will receive immediate, actionable information and instructions sent via their preferred notification channel.
For non-native English speaking citizens, CivicReady voice call notifications can be automatically translated into one of 20 languages, and email and text notifications can be automatically translated into one of 63 languages, the release states.
At the end of the initial 90-day period the city will reevaluate the CivicReady notification system for further use, the release states.
“We hope all of our residents will sign up for these alerts so they can get the most vital information as quickly as possible as the situation changes in our community,” Mayor Jeff Serdy said in the release.
The CivicReady solution also integrates with the Federal Emergency Management Agency’s Integrated Public Alert Warning System. The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System, NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency.
By integrating its CivicReady system with IPAWS, Community Name will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area.
“CivicPlus is built on designing innovative solutions for local governments,” Ryan Strait, CivicPlus platform product director, said in the release. “We continually invest in our products, such as CivicReady, to strengthen and transform the way local governments serve and communicate with their citizens and are proud to partner with Community Name to help them accomplish their public safety goals.”
CivicPlus has more than 20 years of experience working with local governments. Its CivicReady mass notification system is powered by Regroup, an award-winning industry leader in mass notifications for critical and non-critical applications.
